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Important Notice
Unplanned Outage on Monday, September 10th, 2018
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If you wish to discuss the matter further, please feel free to
contact us
.
Frequently Asked Questions
Who is Brandon Gray Internet Services?
Brandon Gray Internet Services is an ICANN accredited Domain Registrar. We register, renew, and transfer domain names.
How much does it cost and what methods of payment do you accept?
Our pricing can be viewed on our
Price Chart
. We accept Visa, Mastercard, American Express.
What is your refund policy?
New domain name registrations and completed transfer and renewals are non refundable.
Refunds for uncompleted transfer and renewals are refundable.
If you would like a refund, please call Customer Service and they will be glad to assist you.
What rules do I have to follow as a Domain Registrant?
Along with abiding by our
Registration Agreement
, ICANN has set forth the
Registrants Benefits and Responsibilities
and
Registrant Educational Materials
that both you and us must abide by.
Will you remind me when my domain is about to expire?
Prior to the renewal date of your domain name, we will send at minimum 2 reminder notices by email. One of them will be sent approximately one month prior to expiry and the other one will be sent approximately one week prior to expiry. If you do not renew your domain name we will send one additional notice which will include instructions for renewing the registration of your domain. We also send supplementary reminder emails at 90, 60, and 45 days prior to expiration.
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